At RacheynGrow, your satisfaction is our top priority. We aim to provide high-quality digital products and ensure a smooth experience. Please read our refund and returns policy carefully.

Digital Products Refund Policy

Due to the nature of digital products, all sales are considered final. However, we do offer refunds under specific circumstances:

1. Eligibility for Refunds:
   • If the product was not delivered successfully (e.g., download issues).
   • If the product is significantly different from the description provided.
   • If there is a technical issue that we are unable to resolve.
2. Non-Refundable Circumstances:
   • If the product has been downloaded successfully.
   • If the issue arises from user error or lack of understanding of the product’s use.
   • Change of mind after purchase.

How to Request a Refund

1. Contact our support team within 7 days of purchase.
2. Provide the following details:
   • Order ID.
   • Description of the issue.
   • Proof of issue (screenshots or error messages, if applicable).

Our team will review your request and respond within 3-5 business days.

Exchanges

We do not offer exchanges for digital products. If you encounter an issue, we will work to provide a resolution or refund based on the circumstances.